Any idea how to identify e-mail message raising online threat flag

MikeDuncan
MikeDuncan ✭
edited January 2022 in Protection - Malware/ Firmware/etc.
Just started getting a Warning from Online Threat Prevention about a suspicious webpage being accessed by my e-mail client, thunderbird.exe. Am I correct to assume that this is being caused by a particular e-mail message? If so, how would I go about identifying the offending message. Apart from the potential threat by accessing that webpage, it is also clogging up my Notifications log.
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  • Alexandru_BD
    Alexandru_BD admin
    Answer ✓

    Hello @MikeDuncan and welcome to the Community!

    As a first troubleshooting step, the URL needs to be checked in order to identify the source of the potential threat.

    You can submit the URL for our engineers to analyze here:

    https://www.bitdefender.com/consumer/support/answer/29358/

    Whitelisting the page can be achieved as well, if everything is safe.

    Let us know if this helps.

    Premium Security & Bitdefender Endpoint Security Tools user

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