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Forgot Password Manager master password
I am using the trial version of Bitdefender Password Manager. I have forgotten the master password and never wrote down the recovery codes, my bad. If I purchase password manager, will I be able to get a new master password/recovery code?
Answers
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Hello :)
Since it's already been tied in with your Central account, I believe the only way about it, in getting a new recovery key is for support to reset your PM account. If you originally saved when prompted, to keep a copy of, save the Recovery Kit to a PC, try doing a C:/ search for Recovery kit or Bitdefender Password Manager Recovery kit, and see if it finds it?
Taken from this link:
Here is the Support page, just in case.
All Bitdefender Home Product User Guides:https://www.bitdefender.com/consumer/support/user-guides/
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