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Sharing Subscription With Family Members. Any Explanation?
I've just purchased Bitdefender Premium which has a 10 device licence. The reason I bought this was to protect all family devices and, based on the information on the Bitdefender website, thought that this would be done by each member of the family creating their own Bitdefender Central account and for that account to be linked back to my main subscription (with each device added reducing the number of available items under my subscription). I also thought that I could share all of the functions of the Premium subscription, including password manager, but this however doesn't appear to be the case.
When I send a link to download the mobile protection app onto a family member's mobile device the application is installed with my account details and not under their own Bitdefender Central account. I am also not able to share the password manager and the VPN seems to want me to "log-in" when it is being installed (which to me creates a security risk, particularly if you're sharing the subscription with a friend).
I've queried all of this with the support desk and have been told that the above is correct, despite this being contrary to the advice on their website and YouTube videos.
Has anyone else experienced this or have any suggestions? Whilst the product itself may be good, the way that it is shared is something that leaves a lot to be desired and would be the reason why I will not subscribe again once this current (and new) subscription ends.
Hopefully someone can tell me that I'm just doing something wrong and that there is an ease (and sensible) solution here.