What would you change on Bitdefender.com?

Quick Feedback:

1. Displayed as ‘undefined’ under the blog post. Attaching screenshot.
2. Each tile under the insight section should be of same size. Marked in red color in screenshot. It looks little odd.
3. 'Read mode' button touches the right side of the section. Attaching screenshot.

Suggestion:

1. Better to show customer reviews at the bottom of the page
2. Any kind of small animations will be good
3. A section on 'Why choose Bitdefender' will also be good.

Regards,

Jay

The app needs to stop pushing advertising for the company's other products at me.

Popups on my desktop telling me to try another product? Seriously, I am going to cancel my subscription and use a different product if I get one more of these unwanted prompts.

I know the other products exist. Your apps have told be about them hundreds of times. This is total overkill.

I'd change a lot first off is how when on your bitdefender central page there is what appears to me as false advertising or fake security breach saying email address has come up in a security breach which is bs because when you run a check on said email address with your paid subscription it will say nothing has come up which is really concerning and makes me instantly feel like I should take me business elsewhere but also that anytime you change a page it has a massive pop-up for cookie management accept these cookies or reject them which is my own fault I guess since I don't just allow them all I guess idk but even if I do on the previous page like when you log into central is asks for username on one page and password or authenticator on the next it pops up everytime...

Hi @Clapton,

In regard to automatic renewal, I have replied to you in the thread below:

https://community.bitdefender.com/en/discussion/90406/how-do-i-stop-bitdefender-auto-renewal#latest

Let's keep this discussion on topic, please.

We do not have separate categories for suggestions, because ideally we would like to keep all of them in one place and disseminate the information with the relevant teams, once the member's feedback is collected on a regular basis. They don't have multiple suggestion boxes at the store, do they? 🙂

We created a special category that serves this purpose and have also shared some helpful guidelines to get members started with this concept:

Once you know the posting rules and recommendations for this category (which will help create relevant and valuable content with increased chances of being considered), you can post your suggestions and recommendations by opening a new discussion here:

This is the designated section created on the forum specifically for ideation. It provides a dedicated space for members to freely express their thoughts, suggestions, and ideas related to potential products, improvements or general recommendations. So, it's not a pinned topic, like this one. This thread was created by one of our marketeers to collect feedback for the Bitdefender website.

Ideation does not resume to the product only, it is a collaborative process where members of the community come together to generate and share ideas for new products or improvements to existing ones, but may also bring our platforms into discussion (Central, website, etc). This method harnesses the collective intelligence, creativity, and diverse perspectives of the forum members to generate a wide range of innovative concepts.

Kindly be advised that, this is not the spot to report functionality issues with your Bitdefender product or subscription. You can reach out to our community by posting a thread in the relevant category, or contact the Support Teams for remote assistance, if necessary. Any posts submitted that are not product ideas could be removed.

So, @Clapton, what would you change on the Bitdefender website? 🙂

Regards

The VPN works flawlessly. I love it

I don't like it when it often asks me to restart the computer

Hello @Alaska Wolf,

Bitdefender's Web protection turning off on Android devices has sparked a hotbed of debate in our Community lately, and before I dive deeper into the specifics, kindly be advised that this thread refers to the Bitdefender website and not the product itself.

The Web Protection feature in Bitdefender Mobile Security for Android keeps turning off because the device is using Power Saving mode to save battery, which stops the running apps.

A large part of the bonus features of smartphones revolves around battery life and performance optimization. It is for this reason that vendors are packing battery-saving features with each Android release. But some optimization mechanisms are so aggressive that they kill useful background apps when the screen turns off to maximize your smartphone’s battery life.

This impacts most of the apps that run in the background. Most affected are 3rd party alarm clocks, automation apps, and especially apps that need to work even when you are not actively using your smartphone. The latter category also includes Bitdefender’s Web Protection. Web Protection loses the Accessibility permission required to function when the Android system force stops background applications.

Since this behavior has been noticed for other apps as well, this is not exactly an issue caused by the Bitdefender app. As it can be noticed here, Android users have expressed their feedback and provided recommendations concerning this behavior:

The following guide may help as well:

Regards,

Alex

Since the last update of Bitdefender total (in Greece), banking pages do not open in safe mode and Central does not update on mobiles.

I hope for a short new update so that it works more correctly.

Thank you!