Hello,

I forgot my password to my account associated with the email [email removed by admin]. However, every single time I try to reset my password, I receive the same error message.

"Oops, something went wrong while resetting your password. Please try again later."

I have tried several dozen times over the course of several days and this issue has still not resolved itself. I had to ask my mother to let me use her account to ask this question because I could not get into my account to post on the forum.

I know that my email is still associated with an account for Bitdefender because if I try to create an account with that email, it says that the email is already in use for an account. How can I reset my password so that I can finally log in to my account?

Thank You