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Bitdefender version update failing, serious issue
Hi everyone, My bitdefender tried to update to the newer version, the icon of bitdefender then disappears like it always does with a version update but then doesn't reappear. After reboot bitdefender is loaded again at start but then after 15 minutes it tries to update the version again and again fails. In the "info" it…
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Windows installation of BD Family Pack over existing expiring BD install doesn't work
I have BD Total Security installed currently. It is expiring tomorrow. I purchased BD Family pack from NewEgg because the renewal price for my installed software is ridiculous. I've downloaded the new Family Pack version. When I try to install it I get the blue circle that runs for about 30 seconds (flickers a couple of…
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"antivirus scan failure" with Chrome
Hi, I'm facing an issue, I can't download any files with Google Chrome. Whatever and wherever the files I wan't to dowload on Chrome, everytime I want to download something, it's cancelled and I get the following message : "antivirus scan failure". However, when I download the exact same file with Forefox, I have…
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Full Analysis Under Rescue Mode Reboots My PC. Any Help?
Hello, I have done a complete scan yesterday and didn't find any threat. I then tried to run the system analysis in rescue mode: Windows 10 starts with its light blue screen (slightly reduced in size), then seems to start something which quickly reboots the PC. Is there a log to check whether BitDefender was launched (and…
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Can't Activate Windows with Bitdefender Installed
Did anyone else find this to be the case? The Windows 10 activation wizard said "can't reach activation servers"... until I uninstalled BitDefender. No big deal, I just reinstalled afterwards, but wasted a few hours trying other fixes.
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Red dead redemption will not play
Hi I just paid for this and now I cannot play Red Dead Redemption 2. I have added exceptions (Advanced Threat Défense and the Game profile) for the all the executables in the Red Dead folder. Nothing.. I even turned off the anti virus.. Still not working. Why does it have to be so hard?
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Paid subscription, product fails to install
Purchased the Family Pack a few days ago on recommendation from various magazines. Installed fine on the win 10 desktop pc, but won’t install on the laptop. Laptop was win 8.1, tried installing bitdefender, but gets as far as the “preparing your computer” screen, then exits. Upgraded laptop to win 10, and still get the…
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I think Bitdefender didn't work and I need help ASAP please
Shortly after blocking some malware, in the form of free plugins, and saying that it had succeeded I turned off my computer. It said shut down and update and I clicked. When I turned it back on again after starting up, and after the 'acer' logo, 'your computer is clean and your antivirus worked' was a message that popped…
