superssjdan ✭

MMmmm I'm French and I have to say this translation tool is quite accurate... Some hate MSFT with the fire of a billion suns,but i'd also say this bing translator is pretty accurate.

Good to see it's important to the French support to post the info.Here is the translated version for those interested; Date 03.02.2016 Concerns: -Bitdefender Total Security -Bitdefender Internet Security -Bitdefender Antivirus more Version (build): 20.0.25.1377 Architecture: x 86, x 64 Main corrections, changes and…

I have a 3 year license with BD IS 2014, and I was using BD IS 2015 without problem with the same license key. I have now upgraded to BD IS 2016, but Central is not accepting my license key, and is asking me to contact support. Please help. http://www.bitdefender.com/support/-1479.html intructions are located here.

It may be a shot in the dark here,but under events,updates,click on the notification for update requires a restart and click on the restart button there.Do not use the windows restart button,but use the one in the bitdefender gui.

As located in the 4th pinned important topic at this section of the forum, The steps to install Bitdefender 2016 on your system are available in this knowledge-base article: http://www.bitdefender.com/support/how-to-...puter-1477.html IMPORTANT: there will be no offline kits for Bitdefender 2016

I'm not expecting any solution to be fully functional on what is a new os.These are the things that you run into every time a new os hits the market.SO many factors affect what's going on..access to the kernel,patchguard,every major update changing something again,etc.As of now patch D for build 614,kaspersky is now fully…

Reboot the machine and you should be fine.

I usually advise against editing the registry,but occasionally the following keys are present in the registry even after the uninstall tool ekrn and ehdrv,also entries beginning with epfw.You can also check the system32 or syswow64 folders for the above.Also look for ESET folders in program files,program data and user/your…

Did you run the eset manual uninstall tool in safe mode?It always has worked for me

Microsoft does a great job breaking things,which is why it's a good idea to only support a final build and not beta builds.Huge waste of resources.Microsoft breaks so many things along the way.There are quite a few other a/v's which have firewall issues with win 10.It also doesn't help that in most cases I've seen,Windows…

I used the uninstall option in contol panel plus I used CCleaner to clean it up afterwards/ AS CCleaner focuses on safety,it does miss some keys,quite a few actually.I would run the AVG removal tool as well,and then see where you are at.

I have had no such issue,but in my experience,problems such as your are usually cause by remnants of a previous security program being present.Also,you should never run 2 real-time a/v solutions together.Simply uninstalling an a/v is inadequate as it sometimes leaves behind folders,stray dll's and registry entries.There…

Also,as a side note,have you ever considered one of the bitdefender suites like BD internet security?The firewall is quite good and BD configures all the rules for you and does a good job.There are some decent deals to be had out there.

ZoneAlarm as flagged another attempt at accessing a non-Bitdefender process: Gonzales Update is trying to communicate with svchost.exe update.exe to svchost.exe Any help appreciated (Are these valid access attempts that should be remembered by ZoneAlarm?). I'm looking to replace Avira by trying out Bitdefender. As far as I…

Hey,if it runs well,that's all that matters,and it's running well here.The change logs are near meaningless for me in that regard.Hopefully,Christian is enjoying a well earned vacation.The life of a tech support engineer is certainly a stressful one.I,for one,look forward to his return.

I am running BD AV 2013 on Win 7 x86 Pro. For the last month I have noticed that the same virus is infecting my .pst file. Exploit.JS.PDF.FJ is infecting the file. My scan will catch it and clean it as long as outlook is closed. If outlook is open it will quarantine the .pst. not allowing me to run outlook. But the main…

Hi all - The Microsoft update that went out 8/15 had a bad actor in the mix that caused some computers to crash and go into a reboot loop. MS has since pulled the update that caused this. Unfortunately, I was one of those that ended up dead in the water after the update. The restore point Windows made before installing the…

I have noticed no such GUI issue.I run Windows 8.1 Update 1 as well without a single issue.It may be better to contact support and open a ticket.They got back to me pretty quickly with an answer to my questions.As there are so many variables from system to system,support might better be able to gather information from your…

I can say i found this issue as stated in this topic previously http://forum.bitdefender.com/index.php?showtopic=51902 I just went ahead anyway and used Safepay and Acronis didnt seem to interfere on any noticeable level.This is definitely the best Bitdefender yet.

I had downloaded a few days ago from antivirus4U and have loved it ever since.I have not confronted a single issue yet.I have found it to be lighter than 2014.This years package seems much more refined to me.Any issues I had with 2014 in terms of of total system memory load during use,or stability,seem to be solved.It runs…

Be sure to run the corresponding removal tools for security software in safemode,followed by a reboot after running each tool.The tools work best in safemode for numerous reasons.Also when done uninstalling via safemode,it may not hurt to run CCleaner's registry cleaner checking only entries that correspond to previously…

I purchased the Bitdefender Total Security yesterday morning, and I have yet to be able to get it to install. I have been trying every solution on the forums and support pages that pertain to my issue. When I try to install Bitdefender I get the initial "Welcome to Bitdefender, Before continuing, we need to remove any…

Just an update to my issues with the program.All is going pretty well since the recent updates and browsers close properly now and no browser processes left running after windows closure in task manager.Thx to the dev team for the ie11/win 8.1 fixes

Help I want to remove the 2014 suite from my win 7 computer, the uninstall did not remove the software completely and left services running. I tried to stop the services under admin rights and get access denied, tried to remove all obvious entries from the registry but sill have services running and item in task bar…

Hi...I also had this issue. It could be a Browser Helper Object (BHO) that is causing the problem. I believe it could be the Bitdefender Wallet that is causing this problem. Here is how I fixed it on my system. 1. Open Internet Explorer. Click on Tools (the gear icon). 2. Select 'Internet Options' and then select…

There is a new build update just released.A change log will likely be posted in a few hours. Will not know whether this issue has been dealt with until that changelog is posted which is usually posted HERE Based on the changelog for the most recent build,it's an issue that has not been fixed,much less acknowledged.I…

Hi All - this is my first post in the forum, hope i will get an answer for my problem. I have been using bitdefender (BD) antivirus for a year and found it very efficient. i decided yesterday to upgrade to the the Total Security and purchased a key from BD website. i received the key through email with installation…

OK I'll do that when the chkdsk finishes running and lets me back on. So if the windows download link they gave me won't work for 64 bit, why don't they tell you that on the download page or the email they send when you buy it?? The download link they gave you should have automtically downloaded the 64 bit version,but for…

I ran windows update several times. I'm doing a chkdsk on the physical drive, but I doubt the drive has any bad sectors. I wonder if I have to download a proprietary 64 bit version or if the installer takes care of that? http://download.bitdefender.com/windows/de...r_ts_17_64b.exe for your 64bit bd install

I just built an Intel i7 with a Sabertooth moboard. New Seagate 1T harddrive. Windows 7 64bit loaded OK and everything seems to work. I downloaded Total Security and the installer hangs up where it says scanning 1% Downloading 0% and Installing 0%. No error messages or anything. I let it set there for an hour with no…