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Bad Selling Points
I'm not going to knock BitDefender. I'm sure it's good at doing the important things for which it was designed. I'm not about to return to Norton's av. McAffee, the last time I tried it, was just way to ugly and mystifying. My BD is about to expire, for which reason it pops up a message I've never seen before telling me…
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Bitdefender And Attitude
I am on my mother's pc as I type this. Renewing with BD is always no fun. I see the renewal serial number, but, in her account info, under 'status', I see nothing. Of course, I printed out all the order info and am prepared to use it, even though I don't live in this city and can't stay here in order to deal with this…
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My Documents -?
Bit Defender's geek developers and designers need a bit of a shake. This is, sadly, standard. BD developers are not alone in not bothering to be clear. Plain English is something a lot of people, even those who are smart as ######, are not good at. I use the scheduler and it is set to scan once a week, using full scan. I…
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Total Confusion And A Lost Supporter
I just fired off a message to someone in 'sales' via the BitDefender website, which was horribly user-unfriendly. It really had me going in circles. The verification code was more difficult than it needed to be (taking 5 goes to get it right), and that was after I struggled mightily just to find somewhere where I could…
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Which Executable Do I Select?
Just finished (a few days ago now) reinstalling my windows. Today's installation: Windows Live Messenger. Show hidden files. Check. Show extensions. Check. Now to have a quick look in Programs > BitDefender so I can know which of those 'many' round red balls I'm supposed to select for my newly installed Windows Live…
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Did I Just Download A Demo?
I'm not sure if this is the right spot for this, so forgive me if it isn't. I bought BD online and still have 233 days left. My pc hard disk failed and I had to ditch it and re-install Windows on one of my other hard disks. I was pretty sure I could just download BD again. But I'm not absolutely clear that what I just…
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Trojan.pws.onlinegames.wlm[solved]
Hello all. Per the instructions in the sticky I have used HijackThis to produce the necessary logfile. It follows, below. Also, As the topic title for my post indicates, the virus/trojan that BitDefender constantly pops up to inform me about is: Trojan.PWS.OnlineGames.WLM. It's path (which I don't understand since I don't…
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Two Entries In My Account Causing Problems
In an effort to locate and remove a trojan that a BitDefender popup keeps telling me I have, I went into safe mode where I hoped to scan for the virus. That's on the suggestion of a friend. In safe mode, BitDefender wouldn't work. Then I noticed the message that my trial had expired or something. I was surprised at that,…
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'buy Now' Means Buy Another Version Or Another Yrs Worth Of Protection?
Also, I know longer have a credit card. That's a result of a wonderful capitalist system in which bosses don't have to give raises to workers, while the cost of living keeps going up. Can I get another year's (or whatever period of time) worth of protection from BitDefender using Paypal or something? Thanks in advance.
