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How to cancel subscriptions in BD 2019?
For some reason BitDefender has now put me in an active subscription for reneval of the license. I have NEVER had this before, and I don't want it. I will buy the product if I like it, but I don't want the product to buy itself!. In the email I received today is this written: Your Bitdefender Internet Security 2018 expires…
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Safepay can't start (obk.exe)
Hello. Safepay can't start, it gives the error "The application was unable to start correctly (0xc000142). Click OK to close the application" I have tried to let BitDefender Internet Security repair itself, and then Safepay works ... but only until BitDefender run update for the first time, then Safepay is broken again.…
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How to scan single file or folder?
This is what I am getting from HELP in BitDefender Internet Security 2017 How do I scan a file or a folder? The easiest way to scan a file or folder is to right-click the object you want to scan, point to Bitdefender and select Scan with Bitdefender from the menu. To complete the scan, follow the Antivirus Scan wizard.…
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Just Got It On "black Friday" - Can I Wait To Install?
Greetings. I just got a good deal with BitDefender. 3 PC's for 1 year for 17.95€. But I still have 117 days left on my main PC. Is it OK to wait with the installation and activation until I get closer to end-date? I also have a laptop (now using just Windows Defender) I want to run BitDefender, so therefore I want to wait,…
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Downgrading From Ts To Is Not Possible - Confirmed!
Greetings. Paul-Robert from Technical Support has closed my former thread about this: http://forum.bitdefender.com/index.php?showtopic=59811 I have now got an answer from BitDefender Support Center: Let me first thank you for your interest in our security solution, Bitdefender. We are sorry for the delay of our answer and…
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How To Downgrade From Ts 2016 To Is 2016
Greetings. I'm right now running Bitdefender Total Security 2016, and it has 87 days left. Today I got a free license for 6 month for BitDefender Internet security 2016, but I can't get "My Account" to use this. I uninstall Total Security 2016 on my PC. Reboot. Click on the link in the mail with the free license for…
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On-access Scan Really Slows My Pc Down Now
For the last week, On-Access has started to make my PC work very slowly. F.i. calc.exe (the calculator in Windows) takes about 5 seconds to start after clicking on the icon. Earlier it was instant on my Windows 8.1 Pro. It is on a core i5 3570K@4,4Ghz and Windows 8.1 (and calc.exe) is installed on my Samsung 840 EVO SSD…
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[escalated] How To Block A Complete Folder From Internet?
Greetings. Very new to BitDefender, so this might me just me being a newbie. I came from KIS 2013, which have some performance issues when using SSD's. I then was told to try BitDefender, and after trying a few days, I got licence for Total security. This has given me 2 problems, one with SafeBox (not so importend) and one…
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1 Licence = 2 Products?
Greetings. I have 2 PC one with Windows 7 and one with Windows 8. I has a licence for 3 PC's to BitDefender Total Security, but I have not yet installed it on the Windows 8 PC. After reading this thread, http://forum.bitdefender.com/index.php?showtopic=41918 I think, that I might be able to install BitDefender Windows 8…
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Can't Log In To Safebox (new Installation)
Greetings. I'm all new to Bitdefender (comming from Kaspersky), so please excuse me, if this is a newbie error. I have made an account at "mybitdefender" and in settings I have made it log in at every boot. If I click at the top of the window at "Mybitdefender" it says: You are logged in as: (my username), and I can then…
