Bitdefender Password Manager

bryanpegg149

I have forgotten my Bitdefender so when I say I forgot my passsword it asks me for a recovery key. If I had one it would have been wrote down somewhere but I dont seem to recall getting one?

Gjoksi

Hello.

Follow the steps from this article:

https://www.bitdefender.com/consumer/support/answer/1520/

Pay attention on this part:

"Note: If you do not remember the current master password, click the I’ve forgotten my password option on the same screen. Enter the 24-digit Recovery Key provided during the initial Bitdefender Password Manager setup, then type a new master password. If you forget or misplace both the Master Password and the Recovery Key, as a last resort, contact a Bitdefender representative to help reset your account. Resetting your account will erase all your data and passwords saved in Bitdefender Password Manager."

Regards.