Old topics

Old topics

Bd Av Caused My Internet Ping Value Burst Up!?

edited December 2010 in Old topics

Hi All:


I've installed BD AV 2011 64bit for my new OS ( windows7 ultimate 64bit )


When surfing the web i felt slow respond than before, at first i thought it might be the problem of my ISP,


after getting help from my ISP, found the problem => the BD AV will burst up the Ping value to 20~30 times than normal


even i changed the setting: scan web ( HTTP ) traffic => uncheck


Can anyone tell me how to solve this problem?


PS:


(1) I've tried the Gdata AV ( Engine A= Bitdefender ; EngineB=Avast )=> Got the same problem


(1)If installed Avast AV pro only, it became normal


Thanks


Harry

Comments

  • Hello Harry,


    Please provide me with the following info so I can better understand the issue and the situation:


    - what type of Internet connection do you have ?


    - do you use a router ?


    - what type of network adapter do you use: Ethernet (using network cable) or Wireless ?


    Follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter and the link to this topic.


    Regards,

This discussion has been closed.

Welcome!

It looks like you're new here. Sign in or register to get started.