Safebox Mobile App Error

cohbraz
cohbraz ✭
in Safebox

The Safebox mobile app for Android devices has developed a problem where it will see the file names on Safebox but they can't be downloaded. The app will not upload a file. It will show success but the file will never appear.


Possibly related: On the Safebox module at my.bitdefender, the History section will not show some files, and the ones it does all show a date of December 1969.


Feature Request:


For the mobile app, a good feature to add would be the automatic upload of camera pictures to a folder designated by the user.

Comments

  • Georgia
    Georgia ✭✭✭

    Hello,


    I've just replied to your email ticket ID 3¾ hours ago.


    Please provide me with the information I requested from you to be able to help you further. I need the exact error message you see when downloading any file from Safebox Mobile App.


    Thank you, I'll be waiting for your reply via Ticket# 2013111419260003.

  • cohbraz
    cohbraz ✭
    Hello,


    I've just replied to your email ticket ID 3¾ hours ago.


    Please provide me with the information I requested from you to be able to help you further. I need the exact error message you see when downloading any file from Safebox Mobile App.


    Thank you, I'll be waiting for your reply via Ticket# 2013111419260003.


    Thanks! I sent the information requested.


    Can the feature request I mentioned in my original post be implemented?

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