Let us know your expert opinion about your experience with our software!
Should you wish to share it with us and the rest of the world, you can use the link below:

https://www.trustpilot.com/review/www.bitdefender.com

Your feedback is highly appreciated and will help us find the areas of improvement and further enhance the experience you have with Bitdefender.

In our collective effort to maintain an organized and efficient platform, we kindly request your cooperation in utilizing the search function before initiating a new thread. This simple step can prevent duplicate threads on the same topic. This not only keeps our forum tidy but also ensures that valuable insights are consolidated within existing conversations.

Thank you!

Safebox

Can't Log Into Safebox
Hi, I installed safebox a few days ago but I can't log in. I input the same email address and password I used to buy Bitdefender but it doesn't work. I tried logging via Google and it shows "this page can't be displayed". Same with Facebook. I tried creating a new account but it just says "Cannot create account". Of course…
Access Denied
I thought this was just a Windows 8 issue, but it appears to be a Safebox issue: If you have 2 computers (Computer A and Computer B ) with Total Security 2014 or 2013 and Safebox activated, the folders can't be accessed. If Computer A has a folder synced to Safebox and Computer B also syncs to that folder, (like the…
Safebox Virtual Keyboard
When i use the virtual keyboard in safebox should i see letters or dots,as of now i am seeing letters and numbers. Regards jamesr32
Really Disabling Safebox
Even when it's "disabled", it still loads DLL's into my browser environments, and still has registry keys in HKLM. How can I *really* disable or uninstall it? If I delete the Registry keys will it not load anymore? What exactly does it change to make browsers add it? Why do I care? I don't want to load code I'm not using.…
Safebox Not Working.
I installed TS yesterday and everything works as it should. Except for Safebox. I can pull it up fine in my Dashboard. But in the program itself, it will not start. If I click on "Manage Folders" I get a pop up "Waiting for Safebox services to finalize configuration". If I view the settings for safebox, it says "You are…
Safebox Process
I just installed Bitdefender a few days ago so I'm still learning how this all works. I have not yet used any of the SafeBox part of it. I have not even started it. There is no way to turn it off, at least not that I can find. Yet, the Task Manager says SafeBox process is using, at this moment, 10,608K memory. Why? What is…
Safebox Mobile App Error
The Safebox mobile app for Android devices has developed a problem where it will see the file names on Safebox but they can't be downloaded. The app will not upload a file. It will show success but the file will never appear. Possibly related: On the Safebox module at my.bitdefender, the History section will not show some…
Safebox And File Encryption Issues
Safebox issue 1. Safebox Setting error message is: "You are not logged in. Please log in to My BitDefender to use Safebox." This is incorrect. In Account Settings, I am logged in with my user id and with my Master Password. When I go to account settings and Safebox setting, the messages displayed there are: either (A)…

Can't Log Into Safebox
Hi, I installed safebox a few days ago but I can't log in. I input the same email address and password I used to buy Bitdefender but it doesn't work. I tried logging via Google and it shows "this page can't be displayed". Same with Facebook. I tried creating a new account but it just says "Cannot create account". Of course…
Access Denied
I thought this was just a Windows 8 issue, but it appears to be a Safebox issue: If you have 2 computers (Computer A and Computer B ) with Total Security 2014 or 2013 and Safebox activated, the folders can't be accessed. If Computer A has a folder synced to Safebox and Computer B also syncs to that folder, (like the…
Safebox Virtual Keyboard
When i use the virtual keyboard in safebox should i see letters or dots,as of now i am seeing letters and numbers. Regards jamesr32
Really Disabling Safebox
Even when it's "disabled", it still loads DLL's into my browser environments, and still has registry keys in HKLM. How can I *really* disable or uninstall it? If I delete the Registry keys will it not load anymore? What exactly does it change to make browsers add it? Why do I care? I don't want to load code I'm not using.…
Safebox Not Working.
I installed TS yesterday and everything works as it should. Except for Safebox. I can pull it up fine in my Dashboard. But in the program itself, it will not start. If I click on "Manage Folders" I get a pop up "Waiting for Safebox services to finalize configuration". If I view the settings for safebox, it says "You are…
Safebox Process
I just installed Bitdefender a few days ago so I'm still learning how this all works. I have not yet used any of the SafeBox part of it. I have not even started it. There is no way to turn it off, at least not that I can find. Yet, the Task Manager says SafeBox process is using, at this moment, 10,608K memory. Why? What is…
Safebox Mobile App Error
The Safebox mobile app for Android devices has developed a problem where it will see the file names on Safebox but they can't be downloaded. The app will not upload a file. It will show success but the file will never appear. Possibly related: On the Safebox module at my.bitdefender, the History section will not show some…
Safebox And File Encryption Issues
Safebox issue 1. Safebox Setting error message is: "You are not logged in. Please log in to My BitDefender to use Safebox." This is incorrect. In Account Settings, I am logged in with my user id and with my Master Password. When I go to account settings and Safebox setting, the messages displayed there are: either (A)…