Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Unexpected Error

Options

I am having some intermittent issues with Anti-theft:


1) Some locations are wrong. One laptop was physically in North Carolina USA, but Anti-theft said it was in Washington State, USA.


2) Sometimes it takes a very long time to locate a device, especially a phone.


3) I occasionally get an "Unexpected Error" displayed. Please see attached screenshot.

post-96856-1407770984_thumb.jpg

Comments

  • cohbraz
    Options

    Still getting this error a lot. Occasionally when I log into the Anti-Theft module online, I get an error 404.


    Is there some sort of maintenance taking place causing this problem?