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Anti theft

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Discussion List

  • Photo snap does not appear on Google as stated in instructions. Only on the device on which snap rem

    Photo snap does not appear on Google as stated in instructions. Only on the device on which snap was taken. Not much use if device is stolen

  • Product Has Expired

    Hi, I have the following problem. I have a smartphone which was misplaced. The phone has bitdefender for android installed on it. The license code used for the bitdefender expired while the phone was misplaced. Because it was a bitdefender sphere subscription that is not sold anymore I replaced it with a BitDefender Family…

  • Edit My Profile. Anti Theft.

    I recently purchased Bit defender total security 2015,after registering my details, when I view the anti theft section my computer is shown as being located in in Romania, how can I correct this error.

  • Disable Sms When Sim Is Changed

    Hi, while I can see the benefit of the feature, that whenever Bitdefender detects the SIM card in your phone has been changed, it automatically sends a text message containing the new phone number to the number you have stored, it would be really nice if could disable just this feature. Why is this not possible? I travel…

  • Locate Feature Not Working

    I recently purchased the multi-device license for "Total Security 2015". One of the features I really like is the locate capabilities and the wipe feature. However, I've noticed one two of my "trial" systems their location is no longer being updated. On new additions to my subscription, I receive the following error when I…

  • Showing Wrong Location

    Hi, I just installed Bitdefender Total Security 2015 on my PC and straight away trying the anti theft tools but unfortunately it shows the wrong location. Can you help me?

  • Wrong Location On Anti-theft

    Hi. Im just after installing Bitdefender 2015. I went to anti-theft section and tried to locale my laptop. It showed it is located in Romania, and currently im in Poland, so it's off a good bit. Im using wireless network and a laptop. Thanks

  • Unexpected Error

    I am having some intermittent issues with Anti-theft: 1) Some locations are wrong. One laptop was physically in North Carolina USA, but Anti-theft said it was in Washington State, USA. 2) Sometimes it takes a very long time to locate a device, especially a phone. 3) I occasionally get an "Unexpected Error" displayed.…

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