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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Can't update or install on Sierra
I updated to Sierra and BitDefender would no longer update its database (error -1008). On the menu bar, the icon kept saying "Restart to Upgrade". I restarted multiple times, but it never upgraded.
I tried installing over the existing, to no effect.
Since my subscription was nearly over, I opted to renew, completely uninstall Bitdefender (uninstall app) and install the new download.
The download says it finishes, but Bitdefender is not installed anywhere on my system.
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I was able to determine the fix. After uninstalling Bitdefender, remove the system in question from central.bitdefender.com, then re-install.0