Device limit exceeded

oraclejmt

Hi. I bought and installed Bitdefender some time ago, but something went wrong, and I could not activate my license, because in Bitdefender Central it said: "Device limit exceeded." 

Can someone help me activate my product?

Sorin G.

Hello,

 

In order to assist you with this situation, I will need to know the email used on that specific Central account.

I noticed there is no Central account on your forum email.

oraclejmt

The email connected to Bitdefender Central is lovelyjubble@icloud.com.

Sorin G.

Hello,

 

I have refreshed your subscription.

Let me know if the issue still persists.

oraclejmt

Thank you. It works!!

Bruce28512

I have the same problem. I had to wipe my system twice in a week. I now have the Device limit error. I sent e mail to support last Friday 12/2/16.

I have not heard anything back. Can someone reset my account ???   My Central account is under bah555@yahoo.com.

Thanks Bruce

Sorin G.

Hello,

 

/index.php?/profile/206469-bruce28512/&do=hovercard" data-mentionid="206469" href="<___base_url___>/index.php?/profile/206469-bruce28512/" rel="">@Bruce28512Welcome to the forum.

Done, you should no longer encounter this issue.

Bruce28512

Hey thanks....that fixed it....

nabrams62

I am having the same problem of exceeded device limit. I uninstalled from a computer I am disposing of and removed it from central. But still getting the error. 

I chatted with support last night and they still have not resolved. Very frustrating that they couldn't do this without escalating. Maybe you can help?

Thanks,

Neal