Total Security 2017 Crash/Tray Icon

Stonecaster

Good morning, I have Total Security 2017 on a Windows 10 machine. I have Ransomware / Trusted Application turned on. Problem is, every time a application runs and Bitdefender blocks it, I click on the notification, then add it to trusted applications, then I get error message saying Bitdefender has stopped and my tray icon dissapears. Only way to get tray icon back is to reboot. This is happening on 2 different machines every time. Both machines are Windows 10

Sorin G.

Hello,

 

Please contact our support team with the logs from the Bitdefender Support Tool via bitsy@bitdefender.com

http://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html