Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Threats not found using Quick or Full scan

Options
cyberzeus
cyberzeus ✭
in Bitdefender antivirus for mac


Hello,


I am testing BitDefender AV for Mac using some known infected files harvested from a variety of locations.  These threats are found when I perform a custom scan however they are not found when using Full or Quick scan.


Any idea on why this would occur?  I also checked to see if the locations used for Full or Quick scan are configurable but no such option appears to exist.


Thanks.

Comments

  • Sorin G.
    Sorin G. ✭
    Options


    Hello,


     


    Please let me know in what locations did the Custom Scan find said threats. Also what exactly did it found.


    Please also ensure that you do not have those locations in your Exclusion list.

All Time Leaders

Categories

Defenders of the month