SafePay - Can't navigate page in browser when activated

New Bitdefender and SafePay user here.  I've prompted that SafePay automatically activiates when going to my banking website.  However, once the SafePay browser open up and displays my banking website homepage, I can not navigate the site with my mouse.  The mouse pointer physically moves, but the click does not function.  Neither does the mouse click on my PC laptop touchpad.  Since I've lost functionality, I can not disable SafePay for this website.  I am using Windows 10 and Chrome Web Browser.  Any suggestion?

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