macOS Mojave and VPN not working

Susie83

I have upgraded my OS to Mojave 10,14 and no the app for VPN is gone. I did find the vpn option in the network section of system preferences. But I can't choose countries and it won't connect.

I says identity user is not accepted.

How do I make this work?

Roxana G

Hello Sweetsusie,

Please check if the VPN is in /Applications/Bitdefender and open it from this location. 

As you are using Mojave, please make sure as well that you have granted permission in Full Disk Access as in this article:

https://www.bitdefender.com/consumer/support/answer/14812/