Vulnerabilities scan problem
Hi:
I have a problem because when I start a vulnerabilities scan It stops at 25%.
I have Bitdefender Internet Security 2020 installed with a Windows 10 PC.
When the scan reach 25% the Bitdefender services stops and the product stops working just a moment. Then Bitdefender returns to work.
Between Bitdefender stops working and then returns to work the Desk's widget stop showing the scanning image and then show the green check.
Then the vulnerabilities scan does not exceed 25% and never ends.
Comments
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Problem solved after reinstalling Windows 10 and Bitdefender product0 -
Thank you for the update, I'm glad to hear that everything is working properly now.0 -
Same problem. Vulnerabilities scan stops at 25% and the Bitdefender services stops for some seconds and after those seconds Bitdefender services come back to work.
When I haven't this problem I install a Windows 10 Pro 64 bits license. And when I have this problem I install a Windows 10 Home 64 bits license. Maybe for the Home license ?0 -
In order to further troubleshoot the issue you encountered with Bitdefender Vulnerability scan, please send us the details above at bitsy@bitdefender.com.
Thank you and have a nice day!
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Hi all:
Thank you Anisoara S. but the problem has been solved because of a support ticket opened by me.
The problem was that I had installed the "CCleaner" program and It's incompatible with my Bitdefender product.
Then I change "CCleaner" for "Wise Disk Cleaner" but "Wise Disk Cleaner" has the same compatibility problem.
Now I'm using "Nero TuneItUp Free" and It's no compatibility problem.
Good Bye0
