Bitdefender 2020 antivirus plus deletes important files

ineuw01

Bitdefender deletes my startup batch file and it's archived copies, and Google Drive's "tmp.downloaded" system file. The quarantine is set up do exclude the restored files from scanning but when I restore them BD deletes them again. How do I stop them from being deleted permanently. Is there a way to manually add files to an exclusion list? Or perhaps there is something wrong with BitDefender?

/applications/core/interface/file/attachment.php?id=19881" data-fileExt='bat' data-fileid='19881'>startuporder - Copy.bat

[Deleted User]

Hello /index.php?/profile/218231-ineuw01/&do=hovercard" data-mentionid="218231" href="<___base_url___>/index.php?/profile/218231-ineuw01/" rel="">@ineuw01,

As I can see, your .bat simply runs Autohotkey at startup. Kindly contact us at bitsy@bitdefender.com and reply to this thread with the support ticket number that you'll receive as an automatic reply to your mail. We'd like to investigate this matter via the ticketing system.

ineuw01

Please close this thread. I cancelled my order and asked for a rebate.

[Deleted User]

Hello,

As per your request, I have locked this thread.