BD servicehost.exe High Disk Activity after recent update.

Keiji

This problem only started after Window 10 pro was updated 15 days ago. When downloading using Qbittorentv4.2.5(64bit) The problem started appear in another program first. The program is call Malwarebytes premium. By turning off the "web protection" it will stop the high disk usage and CPU usage on the computer. But after solving the problem in another software. It became apparent that BD total security also have the same problem. When downloading a torrent BDservicehost.exe sometime cause window 10 pro with a high disk activity at 99%, causing the download to grind to almost a halt. Normal download speed 5Mb/s, when BDservicehost.exe not working as normal the download speed drop all the way down to 10kb/sec. The actual disk usage shown in resource manager was only 21Mb/s write speed at the time when the systems is getting high disk activity at 99%.

by turning off BD shield everything go back to normal and network speed quickly go back to 5Mb/s.

Any help would be nice.

I have updated all the driver and program. GPU driver, Intel raid driver, AE9 sound card driver etc. are all up to date.

any help would be nice.

Phill

Hello Keiji

Greetings. Hope you are staying safe.

Since its a performance/network related issue you are facing, it will be really helpful if you can share diagnostic logs from your affected computer for further investigation by dev team.

Steps of capturing and sending the diagnostic logs is clearly mentioned here with clear screenshots:

https://www.bitdefender.com/consumer/support/answer/1730/

Have a great day!

Regards,

Phill