Mozilla Thunderbird doesn't start with Bitdefender Free Edition on

jmc · 2020-11-22T08:29:45+00:00

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jmc

I am using a freshly installed system Windows 10 Professionnel x64 Fr

Bitdefender Antivirus Free edition 1.0.17.209, Engine version 7.86614

Mozilla Thunderbird 78.5.0 (x64fr) same problem with previous release 78.4

Mozilla Thunderbird doesn't start - no error message

even in safe mode, no module activated, new empty profile

in Bitdefender, I added Exclusions for thunderbird.exe and profile directory

The only way to start Thunderbird is to set "Protection Shield" to Off in Bitdefender

Does anybody know what to do to solve this proble ?

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Flexx

https://community.bitdefender.com/en/discussion/comment/301434#Comment_301434

Kindly refrain from posting spam comments or your account will be ban. In extreme cases your IP will be blocked from creating new accounts on bitdefender forum.

@Andy_BD, @Alex D.

Regards

Flex

(Bitdefender beta tester 2019/ 2020)

Flexx

https://community.bitdefender.com/en/discussion/83467/mozilla-thunderbird-doesnt-start-with-bitdefender-free-edition-on

Hi Member

Kindly drop an email to bitdefender support at bitsy@bitdefender.com regarding your query .They will reply back asap.

Regards

Flex

(Bitdefender beta tester 2019/ 2020)