Subscription on Mobile

I have a licence for 3 devices. I installed Internet security on my laptop and PC leaving me with one spare install. When I try to install it on my Android phone it installs but asks me to pay for a new subscription. It does not seem to recognise the spare install despite me sending the link to my phone from my PC.

Comments

  • Mike_BD
    Mike_BD BD Staff
    edited September 2021
    Hi @PaleAle,

    Most probably you have a license for 3 non-mobile devices (desktops/ laptops), the mobile one being separate. Can you check on the details of the purchase to see exactly what is specified there?

    Have a peek on this comparison : https://www.bitdefender.com/solutions/

    cheers,
    Mike

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