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Disk access problem

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celfan
celfan
in Install & Updates

Hello

I just installed the software and thought I had everything right, except I keep getting a message to go to privacy setting and checking the box next to Bitdefender programs. I've already done this and the boxes are showing as checked. Still, every time i try to launch the antivirus program I get a message telling me to grant access in privacy setting.


Any ideas? Thank you

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  • Alexandru_BD
    Alexandru_BD admin
    Options

    Hello @celfan and welcome to the Community!

    Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact methods available here:

    https://www.bitdefender.com/consumer/support/

     Stay safe.

    Premium Security & Bitdefender Endpoint Security Tools user

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