Online Threat Prevention

edgecity

I'm receiving this message doezens of times in bursts, it points to the Microsoft update service as the culprit. So what's happening here, anyone know about this? Thanks.

message:

Online Threat Prevention

We blocked this dangerous page for your protection: http://tlu.dl.delivery.mp.microsoft.com/filestreamingservice/files/8c87379c-e531-426f-940a-b24e99826e46?P1=1644587237&P2=404&P3=2&P4=HEqwXrme9iI%2b61K2i10OaSbUlgbdbsQtlW3hsyjiP7%2fdGmJhOP9xoijAnz%2bHaF9ORZEaP2pvOsz8SD7pUYF6pg%3d%3d Accessed by: svchost.exe Threat name: Trojan.Agent.FFKL Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent.

Alexandru_BD

Hello @edgecity,

Kindly run a full system scan. If you already did this and the notifications persists, please contact our Support Teams and they will have a closer look.

You can get in touch with our engineers by choosing one of the contact methods available here:

https://www.bitdefender.com/consumer/support/

Stay safe.

riosouza

Hello there, I have a property management simple webpage, however Bitdefender is constantly giving me the message below lately, even when I don't have the webpage opened. Please advise.

We blocked this dangerous page for your protection:

***************************

Accessed by: svchost.exe

Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent.

EDITED: File(s) and/or URL(s) removed by @Gjoksi

"Posting malware samples and /or URLs is not allowed in the community! Do not post direct links to any executable files, malicious/suspicious software or websites in threads, comments or private messages, even if you think the software or site is clean and incorrectly detected by Bitdefender."

Gjoksi

@riosouza

Hello.

Only the malware researchers at Bitdefender Labs can help you with the issue.

You should report the URL(s) as false positive to Bitdefender Labs here:

https://www.bitdefender.com/consumer/support/answer/29358/

Regards.

riosouza

Thank you!

Flexx

https://community.bitdefender.com/en/discussion/90389/online-threat-prevention

https://community.bitdefender.com/en/discussion/comment/319857#Comment_319857

Check if below steps helps you in any way.

1) Restart PC in safe mode: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

2) Open run command and run below command one by one:

temp ,delete all the files in the folder

%temp% ,delete all the files in folder

prefetch ,delete all the files in folder

3) Restart your PC in general mode by unticking the option that you selected to run the system in safe mode and then click apply.

4) Reset your browsers:

Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en

Mozilla Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/

Opera: https://browsersolution.com/reset-opera-browser

Vivaldi: https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/

Brave: https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default-

5) Now, to be on a safer side, I would also advise you to run these portable scanners which do not require any installation

* Download and run Malwarebytes AdwCleaner: https://www.malwarebytes.com/adwcleaner

* ESET Online Scanner: https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

* Download and run a scan with Kaspersky Virus Removal Tool: https://devbuilds.s.kaspersky-labs.com/devbuilds/KVRT/latest/full/KVRT.exe .Make sure you checkmark System Memory, Startup Objects, Boot Sectors & System Drive before running a scan.

Regards