How can I get rid of a virus attempting to connect to an external site?

Skyx700

The virus is constantly attempting to connect to ny-t.r-tb.net through chrome, bitdefender continues to notify me every 20 seconds about this, but cannot find the thing directly responsible for this. I ran a quick scan and a full scan, it couldn't find it. If I'm reading it right, Joe's sandbox claims it injects itself directly into chrome. https://www.joesandbox.com/analysis/564184/0/htm.

I'm going to attempt to reinstall chrome to see if it rids the problem. If it doesn't fix it, I'll need some assistance.

Alexandru_BD

Hello @Skyx700 and welcome to the Community!

Your browser connects to it either through allowed notifications or toolbars/extensions. I suggest that you clear the cache & cookies, remove any unused/unknown extensions and if the issues persist, reset your browser. 

Let us know if the situation persists afterwards.

Best regards.

Griffin69

Removing a computer virus or spyware can be difficult without the help of malicious software removal tools. Some computer viruses and other unwanted software reinstall themselves after the viruses and spyware are detected and removed. Fortunately, by updating the computer and by using malicious software removal tools, you can help permanently remove unwanted software.

Flexx

https://community.bitdefender.com/en/discussion/91304/how-can-i-get-rid-of-a-virus-attempting-to-connect-to-an-external-site

Try following below steps and see if it helps you

1) Reset google chrome ( https://support.google.com/chrome/answer/3296214?hl=en)

2) Restart PC in safe mode (https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234)

3) Open run command again and run below command one by one :

temp ,delete all the files in the folder

%temp% ,delete all the files in folder

prefetch ,delete all the files in folder

4) Restart your PC in general mode by unticking the option that you selected to run the system in safe mode and then click apply.

5) Download and run malwarebytes adwcleaner (https://www.malwarebytes.com/adwcleaner)

Steps to run adwcleaner (https://support.malwarebytes.com/hc/en-us/articles/360038520114-Malwarebytes-AdwCleaner-scan-and-clean)

I hope this should resolve your issue.

Regards