Why can't I see my Password Manager accounts on Firefox?

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I have the Bitdefender Password Manager extensions installed for both Firefox and Chrome. I can see the Password Manager and all of my accounts when I click on its toolbar icon in Chrome. However, in Firefox, all I see is a blank white box popup. Why is Firefox keeping me from using Password Manager?

Answers

  • Alexandru_BD
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    Hello @IWantTacos and welcome to the Community!

    Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact methods available here:

    https://www.bitdefender.com/consumer/support/

    Stay safe.

    Premium Security & Bitdefender Endpoint Security Tools user

  • I am having the same exact issue