Bypassing Network Firewall to connect to VPN

JADXEVN

The network firewall for my institute has a "Sophos" firewall that prevents me accessing various webpages like epic Games and thus prevents me from downloading application Like Unreal Engine.

That's why I want to connect to Bitdefender VPN for high speed access, but recently we have started getting Error 182 "Tunnel Connect" on accessing the VPN, indicating the firewall has been updated to prevent access to VPNs. This has happened to other well known VPN Services and also to Cloudfare 1.1.1.1 etc.

Any solution/workaround regarding this will be appreciated.

Alexandru_BD

Hello @JADXEVN,

There are a few general causes for connection errors encountered by Bitdefender VPN:

• You are not connected to the Internet and can’t access the Internet via Wi-Fi or Ethernet cable. Make sure you have Internet access before using Bitdefender VPN.
• A strictly configured firewall is preventing VPN connectivity (e.g. 3rd party firewall software, router’s built-in firewall). If you are not sure if your router comes with a dedicated firewall or how to turn it off please refer to its manual, contact the manufacturer, or your ISP.
• Another VPN or Proxy is running when you try to connect. In this case, disable the other VPN/Proxy solution.
• You’re on a public Wi-Fi such as work, school, airport, etc. which may have blocked the ports required by Bitdefender VPN. You need to contact the network administrator to try and change their firewall settings.
• The port used for the VPN connection is closed. Depending on the device you’re currently using, the port 443 UDP must be open.

Check the article below for detailed troubleshooting steps and let us know if it was helpful:

https://www.bitdefender.com/consumer/support/answer/11311/

Best regards.

JADXEVN

Hey @Alexandru_BD ty for taking out the time and sorry for the late reply.

The error 182 is because of firewall settings that has been configured by the school. Is there any way to bypass that?

Alexandru_BD

Hello,

You will have to configure the firewall to allow access. As you've mentioned, it happened with other VPNs as well, so it's not much the VPN can do if the firewall is blocking the connection..

Cheers.