Omnatuor "Infected Web Page" Critical Notifications

Sparkz

Starting this morning I'm getting critical notifications for "omnatuor.com/event". I know it's something to do with web adverts and may be a false positive but how can I turn this off?

I'm getting these every few minutes and it's a nuisance as when I see notifications I don't want to ignore them all! I've had over a hundred in around 4 hours.

My Bitdefender Total Security is up to date. Is there something I can do?

Thanks

Mark

Math_Matei

Please contact Bitdefender Support by chat, or phone for for quick resolution

https://www.bitdefender.com/consumer/support/

Regards,

Matei

Gjoksi

Hello.

It's a known issue. On the same matter, check out these topics:

https://community.bitdefender.com/en/discussion/90532/how-to-figure-out-what-is-calling-omnatuor

https://community.bitdefender.com/en/discussion/90758/hi-is-there-away-to-turn-off-threat-notices-i-am-being-bombarded-by-omnatuor-com

https://community.bitdefender.com/en/discussion/90761/what-is-this-im-safe

It was a false positive detection that was fixed by developers. But, it seems it's back again.

As for the notification, you can't disable it from showing on your dekstop. Everytime a threat is detected, a pop-up notification will show on your desktop.

You can:

• Report the URL as false positive here:

https://www.bitdefender.com/consumer/support/answer/29358/

and

• contact Bitdefender Consumer Support, as suggested by @Math_Matei

Regards.

Alexandru_BD

Hello @Sparkz,

We've seen this before, there was an issue at some point, but it should have been fixed by now.. Do you have the latest update installed? The current version of Bitdefender was released on April 7, 2022. The build number is 26.0.14.65 and includes the latest bug fixes and performance improvements and should normally solve this issue as well.

Check the other threads below:

https://community.bitdefender.com/en/discussion/90532/how-to-figure-out-what-is-calling-omnatuor

https://community.bitdefender.com/en/discussion/90758/hi-is-there-away-to-turn-off-threat-notices-i-am-being-bombarded-by-omnatuor-com

https://community.bitdefender.com/en/discussion/90761/what-is-this-im-safe

It's a false positive detection. In the event you have updated the product and the critical notifications persist, as Matei wrote above, it will be necessary to contact the Support Teams for further investigation and I would also suggest to provide them with the link for this thread as well, as reference.

Regards.

Sparkz

https://community.bitdefender.com/en/discussion/comment/309252#Comment_309252

Yes, I've got the latest build and the latest updates but I still get them.

Thanks

Alexandru_BD

@Sparkz thank you for your confirmation.

Given the circumstances, please contact the Technical Teams for assistance, as it is necessary for the engineers to have a closer look at the machine to find out what exactly is triggering these critical notifications. Head to the link below, scroll to the bottom of the page and choose your preferred contact method:

https://www.bitdefender.com/consumer/support/

Regards.