Bitdefender doesn't appear in popup menu when using other file managers than windows explorer

MDraghici

Hi,

I have an issue with Bitdefender which doesn appear in the popup menu if I use other file manager than windows explorer. You cannot expect that all users are using the crappy windows explorer. Please provide a solution for this bug. I am using Total Commander and practically I cannot scan any folder by using the popup menu which is the easiest and most convenient way.

Thanks,

Best regards,

Mihai Draghici

Gjoksi

Hello.

This is a known situation that Bitdefender is not presented in the Total Commander context menu:

https://community.bitdefender.com/en/discussion/81827/bitdefender-total-commander

https://community.bitdefender.com/en/discussion/91069/contextual-scan-under-total-commander

https://community.bitdefender.com/en/discussion/81825/total-commander-in-context-menu-not-bitdefender

Regards.

Flexx

https://community.bitdefender.com/en/discussion/91979/bitdefender-doesnt-appear-in-popup-menu-when-using-other-file-managers-than-windows-explorer

I have moved your post to PRODUCT FEATURES AND IDEATION category.

This is not a bug & bitdefender product is only designed to have a shell extension/ contextual menu scan available for windows explorer only.

While your feedback is appreciated but it is highly unlikely that bitdefender will introduce this option since these types of request are given less priority.

That being said, maybe @Alexandru_BD, @Mike_BD can provide a detail information regarding this.

Regards

MDraghici

Many thanks for the fast answer. Maybe this is the feedback that you would note: most probably you just lost a customer.

Best regards,

Mihai Draghici

Flexx

https://community.bitdefender.com/en/discussion/comment/310768#Comment_310768

As quoted earlier, the feature suggested by you comes under low priority. And as you can see the links shared by @Gjoksi which clearly states that other members also had requested for this feature in the past but it seems like the development team is currently not interested in bringing the requested feature back otherwise they would have done that already.

Regards

MDraghici

I understood your point of view but I cannot use your software as I don't use windows explorer. And I am pretty sure that I am not alone, therefore not addressing the customers who are not using the standard windows file manager is very surprising for me, but it is your choise of business model. All I can say is that I am sorry I payed for one year, but for sure I will not renew the license. Furthermore, if you decide in the future to address this bug (sorry for me it is a bug not a new feature, there are softwares of 2 MB which add a lot of sh*t in the popup menu for all possible file managers) just write me please.

Best regards and all the best.