Annoying Pop Up

Rob The Pom

BDAgent keeps presenting a pop up to promote DIgital Identifty Protection. I close the box and it reappears a few minutes later. The only way I've tamed it is to 'Close Window'.

This is annoying behaviour which will drive me away from BD if it continues. There is a similar thread from 10 years ago so is this a resurrection of old habits?

Grr

Gjoksi

Hello.

Open your Bitdefender program, go to Settings -> General and switch off "Special offers" and "Recommendation notifications".

After doing that, in the future no pop-ups will be displayed in the lower right corner of your screen.

Regards.

T78

I switched off the special Offer thing, but still get popups for Password manager. i was switching away from AVG to BD because of the popups. im absolut ok if a virus or so has been detected. but in the meantime i will no poppups!

How to turn that off?

Thanks and Regards

Andy

Gjoksi

@T78

Hello.

Open your Bitdefender program and go to:

1. Settings -> General and disable "Special offers" and "Recommendation notifications"

2. Protection -> Antivirus -> Settings -> Scan flash drives and select "Autoscan" or "Disabled", do not select "Ask every time" (for the "USB Immunizer Recommendation" notification)

3. Privacy -> Safepay -> Settings and disable "Safepay notifications"

4. Privacy -> Video & Audio Protection -> Settings and disable "Notify when allowed applications connect to the webcam", "Notify when an application tries to access the microphone" and "Notify when browsers access the microphone"

5. Utilities -> Profiles -> Settings and disable "Activate profiles automatically" (for the Profile notification)

After doing that, in the future no pop-up notifications will be displayed in the lower right corner of your screen.

REMEMBER: When a threat is detected, a pop-up notification will be displayed in the lower right corner of your screen and you can't disable those pop-up notifications.

Next, as an option to fully disable the Bitdefender alerts and pop-ups, open your Bitdefender program, go to Utilities -> Profiles -> Settings and enable/activate "Work Profile" or "Game Profile".

When "Work Profile" or "Game Profile" is enabled/activated, all Bitdefender alerts and pop-ups are disabled.

Finally, as for the Bitdefender VPN pop-ups, you can simply uninstall Bitdefender VPN from your device by following the steps provided here (just select "Bitdefender VPN"):

https://www.bitdefender.com/consumer/support/answer/2791/

or

open the Bitdefender VPN program, go to Settings -> Notifications and disable "Allow notifications".

Regards.