Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at:

Thank you for your understanding.

My BitDefender Wallet is no longer accepting the master password. Anyone else with this issue?

edited July 2022 in Privacy


As of this week my master password is no longer working to open my wallet on the app or chrome browser. I have checked and rechecked my password to make sure it is correct and no typos to no avail.

Is there anyone else having this issue and is there a solution?

Best Answer


  • Ticosco

    Thank you @Gjoski!

    Suddenly today the password works. Not sure what may have changed from yesterday to today (no updates), but it seems to be solved.