Auto update for antivirus keeps turning itself off. What is the fix for this? Thx.

GerryT

Although I select Update Automatically in Settings, the button returns to the off position (perhaps after a reboot). This seems like a bug in the program. Does anyone have a solution? Thanks!

Alexandru_BD

Hello @GerryT and welcome to the Community!

This could be a glitch, you can try the repair steps from this article and see if they fix the issue:

https://www.bitdefender.com/consumer/support/answer/13429/

If the button still returns to the OFF position afterwards, then it will be necessary for the engineers to have a closer look at the device and you can get in touch with them by choosing one of the contact methods available here:

https://www.bitdefender.com/consumer/support/help/

Let us know if the information was helpful.

Regards