Can you tell me what is the Following temp file for Bitdefender?

Sherri
Sherri
edited November 2022 in Protection - Malware/ Firmware/etc.

etilqs_IPfhUbWhOAuGirU - I keep seeing this in my temp folder in Windows. Can't delete it because it says that its open in the Bitdefender Virus Shield. Do I need to close this or how do I do it or do I need to? Thank you very much. Sherri

Answers

  • Alexandru_BD
    Alexandru_BD admin
    edited November 2022

    Hello @Sherri,

    Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact methods available here:

    https://www.bitdefender.com/consumer/support/help/

    Let us know how it goes.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

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