how to remove "captchafine.live (via Microsoft Edge)"

Finley

Running windows 10. Yesterday I got scary popups in Notifications. Opened settings, notifications and found "captchafine.live (via Microsoft Edge)" at top of list of senders. Turned it off and popups stopped. Oddly Edge was listed twice, once with normal logo and once at bottom of list with no logo, only gray box. Turned both off.

Ran full scan and Bitdefender found nothing. After restarting pc, captcha file was still listed in notifications.

How can I get remove this?

Flexx

https://community.bitdefender.com/en/discussion/94305/how-to-remove-captchafine-live-via-microsoft-edge

Check if below steps helps you in any way.

1) Restart PC in safe mode: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

2) Open run command and run below command one by one:

temp ,delete all the files in the folder

%temp% ,delete all the files in folder

prefetch ,delete all the files in folder

3) Restart your PC in general mode by unticking the option that you selected to run the system in safe mode and then click apply.

4) Reset your browsers:

Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en

Mozilla Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/

Opera: https://browsersolution.com/reset-opera-browser

Vivaldi: https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/

Brave: https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default-

5) Now, to be on a safer side, I would also advise you to run these portable scanners which do not require any installation

* Download and run Malwarebytes AdwCleaner: https://www.malwarebytes.com/adwcleaner

* ESET Online Scanner: https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

* Download and run a scan with Kaspersky Virus Removal Tool: https://devbuilds.s.kaspersky-labs.com/devbuilds/KVRT/latest/full/KVRT.exe .Make sure you checkmark System Memory, Startup Objects, Boot Sectors & System Drive before running a scan.

Regards

Alexandru_BD

Hello @Finley,

Check the article below and let us know if it helps with the notifications you get:

https://support.microsoft.com/en-us/microsoft-edge/manage-website-notifications-in-microsoft-edge-0c555609-5bf2-479d-a59d-fb30a0b80b2b#:~:text=Select%20Settings%20%3E%20Cookies%20and%20site,select%20either%20Remove%20or%20Block

This is not a virus, it's a website that asks for permission to give notifications. Users can grant permission by mistake and then get spammed. I've been there myself.

Regards