Respawning "info.zip" Folder On NAS. Any Help?

ziedad

Hi, I noticed that a zipped folder called "info" has been created in every folder and sub-folder on an external drive that was connected as NAS to my previous router. I never enabled any access to the drive from outside my network. Previously I have deleted some of the "info" folders and they appear to come back. I believe that malware on my pc is the cause.

Since then I have installed a new router and I am using the paid version of Bitdefender Armor Security through my Netgear Nighthawk router since the pc is not used outside of my network.

• Is there a way to determine if malware exists on the pc? Bitdefender has not identified anything on the pc from the network scans.
• Is there a way to remove info.zip from every folder on the external hard drive? It would be very time consuming to remove them manually, there are many.

I have not unzipped any of the info.zip files. Thanks for reading my post.

Gjoksi

Hello.

You should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

NOTE: Bitdefender telephone support is not toll-free!

Regards.

Flexx

To be on a safer side, I would also advise you to run these portable scanners which do not require any installation

* Download and run Malwarebytes AdwCleaner: https://www.malwarebytes.com/adwcleaner

* ESET Online Scanner: https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

* Download and run a scan with Kaspersky Virus Removal Tool: https://devbuilds.s.kaspersky-labs.com/devbuilds/KVRT/latest/full/KVRT.exe .Make sure you checkmark System Memory, Startup Objects, Boot Sectors & System Drive before running a scan.

* Dr.Web CureIt!: https://cdn-download.drweb.com/pub/drweb/cureit/1673308974.271/l44hmkvh.exe

Regards