What Is "Error Code 501" When Scanning Fails On Android Phone?

DBofQ
DBofQ
edited March 5 in Mobile Security

I read here that the error has been fixed. NEWSFLASH!!! No it hasn't been fixed or it would not be happening to me. I need to know what that error code represents and if there is a fix please.

Answers

  • Alexandru_BD
    Alexandru_BD admin

    Hello @DBofQ,

    Check your internet connection, switch between networks (wi-fi, data) and resume scanning the device.

    Based on the previous discussions on this topic, the error has to do with the network:

    https://community.bitdefender.com/en/discussion/91588/error-code-501-when-scanning-android

    Let us know how it goes.

    Regards

  • DBofQ
    DBofQ

    Whilst related to the wifi connection issue. Mine was more related to a ridiculously slow Bitdefender VPN connection. I actually had to turn off the vpn to continue the scan. So Yes it was connection related, but not as simple as wifi or 5G connection. Thank you for the response. It did set me on the right path.

  • Alexandru_BD
    Alexandru_BD admin

    @DBofQ You are most welcome, I'm glad to hear the information was helpful.

    @Kevinpaulson Thank you for the additional info!

    Regards

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