Bitdefender Firewall no longer working after update to 27.0.16.87
My bitdefender total security updated to version 27.0.16.87 without problem this morning then a few hours later it updated again to the same version and now the firewall no longer works.
I have already uninstalled using the bitdefender uninstaller tool and reinstalled, it installed normally but then after a reboot it again updated to the same version during the update check 15 min after boot, I have this issue on 2 windows 10 computers since today.
Comments
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Same!
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I just heard from a friend who also has the same version of bitdefender total security on windows 10 and she has the same issue, bitdefender updated from 27.0.16.87 to 27.0.16.87 and now the firewall no longer works.
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Has been acknowledged, and is being looked into.
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.
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Hello everyone,
Check the below thread, more users are experiencing this behavior and the product developers are currently investigating the situation:
More updates to follow soon.
Premium Security & Bitdefender Endpoint Security Tools user
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Hello,
Hello,
The fix has just been sent out. You may need to restart your device first, then try a right-click system tray icon update, and it should show the update happening incrementally, i.e. 32% 45% 78% etc, until it updates. A restart is not required.
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.
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Hello everyone,
Please check for updates as the fix has been deployed.
Let us know how it goes.
Thanks
Premium Security & Bitdefender Endpoint Security Tools user
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It seems to be fixed on my machines.
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Still running 27.0.16.87 with no updates after trying many times all-day
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Hello.
Check if you have the latest build:
Pay attention on the product update's date, not the build number.
The fix has been deployed with the regular hourly updates, not as a new build.
Regards.
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Hello @Alexxanderdiaz,
Can you try to update Bitdefender one more time today and let us know the results?
Premium Security & Bitdefender Endpoint Security Tools user
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ah yes you are right thanks but I still have issues, i enabled the firewall but it just disabled again, rebooted, and the same thing, Should I reinstall it?
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Hello again.
Uninstall the Bitdefender program using the Uninstall Tool:
It will completely remove the program.
Next, reinstall Bitdefender from your Bitdefender Central account, by following these steps:
Regards.
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Yes, you can reinstall it, or try a repair, first.
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.
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OK I finally got it working but I had to reset Windows because nothing worked for me, After that, I was able to reinstall Bitdefender and everything is working now
thanks for your help
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Glad to hear the issue was solved @Alexxanderdiaz thanks for following up! 👍️
Premium Security & Bitdefender Endpoint Security Tools user
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