Bitdefender settings say connect VPN at startup. Why does it keep asking to start VPN?

richwms

I use Bitdefender on a Windows 11 desktop. Settings are configured to start VPN when Windows loads, but I frequently (not always) get a popup after a cold boot asking if I want to start VPN.

Scott

Hi @richwms

And you do confirm that option is still enabled during those times on a cold boot, that it hasn't disabled itself?

And you're not talking about Auto-connect, just for the app to load at startup, correct?

This is a newer one to me, so I don't know of any helpful tip to offer, and since it's sporadic, I would contact Support from the link below. Go through the How To's & Troubleshooting/VPN prompts until reach the black Contact Support box. You will have three options, Chat, email and phone support, which is not toll-free. Chat can be the quickest way to get things started. They may need to have you send some log files to try to find the cause.

https://www.bitdefender.com/consumer/support/help/

Kind regards,

Scott