Trouble Installing and Downloading Bitdefender 2018 Products

Katherine_Ryan

I hope you're doing well. I'm facing a bit of a challenge while trying to install and download Bitdefender 2018 products on my system. I've followed the usual steps, but it seems like something's not quite right. Has anyone else encountered a similar issue?

1. I downloaded the installer from the official Bitdefender website.
2. When I run the installer, it initiates the installation process.
3. However, at some point during the installation, it gets stuck or just abruptly stops. There's no error message; it just halts.
4. I've tried restarting the installation a couple of times, but the same thing keeps happening.

I'm not sure if I'm missing a step or if there's a workaround for this. Has anyone faced a similar problem while installing Bitdefender 2018 products?

Scott

Hi @Katherine_Ryan

The older versions of Bitdefender are not supported, you will need to install the latest version of Bitdefender from your Central account, using the steps provided below.

https://www.bitdefender.com/consumer/support/answer/3478/

Otherwise, you can contact support if needed.

https://www.bitdefender.com/consumer/support/

Kind regards,

Scott