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Firewall is blocking NAS access

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JoBa
JoBa
edited September 2023 in Protection - Malware/ Firmware/etc.

Hello all!

Since a few weeks my Bitdefender Total Security Suite (v27.0.18.96) is blocking the file share access to my NAS.

I can't mount the SMB fileshares or open them directly in the Windows File Explorer.

To open the network path to the shared folder, I've to disable the firewall of Bitdefender first. But this is a dirty workaround in my point of view!

How can I get the access working again, without disabling the firewall?


Thanks for your help!

Best regards,

JoBa


BTW:

I already found this thread, but it didn't help.

https://community.bitdefender.com/en/discussion/86778/bitdefender-firewall-blocking-smb-access-to-nas

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  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
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    Hello.

    I think that your best option is to contact Bitdefender Consumer Support by chat, telephone or e-mail:

    https://www.bitdefender.com/consumer/support/help/

    Chat is the fastest way to get in touch with Bitdefender Consumer Support.

    NOTE: Bitdefender telephone support is not toll-free!

    Regards.

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