how can I activate MacOs protection and VPN from my devices?

Question

message from My Devices "correction in progress"  and then .... nothing

do I have to reinstall BD central?

Alexandru_BD · Answer

Alright, I'm glad to hear that, thanks for following up. 🙂

Cheers

asterism · Answer

Thanks, I actually reinstalled Bitdefender agent and it works now

Regards,

Alexandru_BD · Answer

Hello @asterism,

I have noticed that you've activated your new Bitdefender Antivirus for Mac subscription in a Central account associated with a different email address than the one registered on this forum. The subscription is valid until December 2024. To install protection, follow the steps described in this article:

https://www.bitdefender.com/consumer/support/answer/3478/

If Bitdefender was previously installed on your devices, it's not necessary to reinstall it. The expiration date of the product will be adjusted according to the subscription active in the Central account, so make sure the devices are synced to that Central account. You can bring up the Bitdefender app and use the switch account feature to re-enter the Central account credentials. The vpn app is installed alongside the security solution.

Let us know how it goes.

Regards,

Alex