Antivirus for Mac asking for restart after updating EVERY TIME for past week (Dec 2023).

Ian G · 2023-12-29T06:51:41+00:00

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Ian G

Is anyone else experiencing this ? Restarting doesn't make any difference, so it seems as if something is wrong.

I'm thinking about deleting and then reinstalling the product.

Thanks for any suggestions here.

Cheers, Ian G.

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Flexx

https://community.bitdefender.com/en/discussion/98297/antivirus-for-mac-asking-for-restart-after-updating-every-time-for-past-week-dec-2023

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/.

Depending on the product you've selected and the issue you're facing, you can reach a support representative via email, chat, or phone.

If you choose email support, you will receive a ticket number in your registered email. Kindly generate and attach the following logs to the ticket for macOS:

Bitdefender BDsysLog for macOS: https://www.bitdefender.com/consumer/support/answer/11198/

Bitdefender BDProfiler log for macOS: https://www.bitdefender.com/consumer/support/answer/1863/

If the generated logs are larger than 25 MB, which is the attachment limit for most email vendors, you can upload the logs to https://upload.bitdefender.net/ and share the link with the support team.

Regards

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