Antivirus for Mac asking for restart after updating EVERY TIME for past week (Dec 2023).

Ian G

Is anyone else experiencing this ? Restarting doesn't make any difference, so it seems as if something is wrong.

I'm thinking about deleting and then reinstalling the product.

Thanks for any suggestions here.

Cheers, Ian G.

Flexx

https://community.bitdefender.com/en/discussion/98297/antivirus-for-mac-asking-for-restart-after-updating-every-time-for-past-week-dec-2023

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/.

Depending on the product you've selected and the issue you're facing, you can reach a support representative via email, chat, or phone.

If you choose email support, you will receive a ticket number in your registered email. Kindly generate and attach the following logs to the ticket for macOS:

Bitdefender BDsysLog for macOS: https://www.bitdefender.com/consumer/support/answer/11198/

Bitdefender BDProfiler log for macOS: https://www.bitdefender.com/consumer/support/answer/1863/

If the generated logs are larger than 25 MB, which is the attachment limit for most email vendors, you can upload the logs to https://upload.bitdefender.net/ and share the link with the support team.

Regards