I tried to scan my macbook pro today with bitdefender but its always stuck at different files?

scarce

Please if anyone knows how to fix it. M trying to full scan and quick scan but its always getting stopped after some times and always at different files.

Flexx

https://community.bitdefender.com/en/discussion/99525/i-tried-to-scan-my-macbook-pro-today-with-bitdefender-but-its-always-stuck-at-different-files

I moved your topic to MAC forum.


Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

Depending on the product you've selected and the issue you're facing, you can reach a support representative via email, chat, or phone.

If you choose email support, you will receive a ticket number in your registered email. Kindly generate and attach the following logs to the ticket for macOS:

Bitdefender BDsysLog for macOS: https://www.bitdefender.com/consumer/support/answer/11198/

Bitdefender BDProfiler log for macOS: https://www.bitdefender.com/consumer/support/answer/1863/

If the generated logs are larger than 25 MB, which is the attachment limit for most email vendors, you can upload the logs to https://upload.bitdefender.net/ and share the link with the support team.

Regards