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Cannot Download & Install On Os X El Capitan 10.11

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realkaka2204
realkaka2204
edited October 2015 in Bitdefender antivirus for mac

Hello,


I have clean installed OS X El Capitan 10.11 for my macbook. However, I can't Download & Install Bitdefender for MAC. I re-downloaded the online installer from my Bitdefender Central's account but it does not resolved this issue. Specially, after install (using the online installer download from my central account), a window appears requiring me login but I can't login as well as it does not download the full installer (I run it hours & try many times, see the pictures). Please help me install Bitdefender for OS X El Capitan. I also open a ticket with number 2015100202510001, but I get a late respond.


Thanks,


Best Regards.


12113309_477482209096568_5930983706343467692_o.jpg

Comments

  • pshearduk
    pshearduk
    Options
    Hello,


    I have clean installed OS X El Capitan 10.11 for my macbook. However, I can't Download & Install Bitdefender for MAC. I re-downloaded the online installer from my Bitdefender Central's account but it does not resolved this issue. Specially, after install (using the online installer download from my central account), a window appears requiring me login but I can't login as well as it does not download the full installer (I run it hours & try many times, see the pictures). Please help me install Bitdefender for OS X El Capitan. I also open a ticket with number 2015100202510001, but I get a late respond.


    Thanks,


    Best Regards.


    12113309_477482209096568_5930983706343467692_o.jpg


    Hi there, exactly the same problem for me, brand new MacBook Pro 15" retina, after initiating the install I'm asked to login and cannot so the software does not install!!


    HELP BitDefender please!!!

  • realkaka2204
    realkaka2204
    edited October 2015
    Options

    @pshearduk: I installed Bitdefender on El Capitan by re-downloading online installer and installing it again, you let try it.


    @Bitdefender Support: My issue is resolved, please close this topic as well as my ticket. Thanks.

  • [Deleted User]
    [Deleted User] mod
    Options


    Thread locked.

This discussion has been closed.

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