Vpn Interference
My Bitdefender Total Security 2016 interfers with my VPN connection.
Through testing and help from my VPN service provider, I've determined BD prevents my VPN from making a connection. With BD off, no problem establishing a connection. I've attempted turning off 'Modules' one-by-one, but I cannot isolate what part of BD is causing this.
Any suggestions?
Scott
Comments
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Hi ScottS,
I am sorry to hear about the issue that ooccurred.
Please disable the Firewall(open Bitdefender-> Modules->Firewall and uncheck it) then see if the issue persists.
If the VPN works, please follow these steps:
-enable the Firewall;
-select the Adapters tab and change the VPN settings to:
Network Type: Trusted,
Stealth Mode: Off,
Generic: On
-in the Adapters tab, click on Network Exceptions and add an exception(Adapter:Trusted; Permission: Allow) for the VPN.
If the issue persists, please provide me more details on what happens when you connect. Is there any error message?
Thank you,
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Pardon, though it doesn't make sense to change a VPN network type to Trusted. The VPN is still Internet-connected to public web sites, etc. Please explain.
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Hello,
VPN networks are considered secure due to the filtering engines they house, as they are not just proxies, you need to go through a gateway to access that public website.
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With the new 2018 version, there is no longer a 'Trusted' option. Should VPN connections be Home/Office or Public? Also, what should the Stealth option be set to, yes or No?
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Hello,
Its advisable to keep them under Home/Office with Stealth OFF.
You can also set the VPN adapter to Trusted by going to Bitdefender > Protection > View Features > Firewall > Settings > Edit default rules and the adapter to Allow.0 -
Hello,
i have the same problem, im testing your advice atm, but i cant find the file path of the windows VPN to set up a rule for it, cuz BitDefender needs a file path to save rules -.- or is it just the option under stealth mode where i can choose between automatic/allow/and block ?
Sorry for the bad english, im not a native speaker.
Greetings IceBite.
On 25.7.2017 at 3:25 PM, Sorin G. said:
Hello,
Its advisable to keep them under Home/Office with Stealth OFF.
You can also set the VPN adapter to Trusted by going to Bitdefender > Protection > View Features > Firewall > Settings > Edit default rules and the adapter to Allow.
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