Only Windows Classic theme available

ika298
ika298
in General


I'm using WIndows 7. After I upgraded to Bitdefender 2017, my windows automatically changed to classic theme. And I cannot change to other theme since they are all disabled in my control panel. Sometimes after I restart my PC, it will return to Aero theme. sometimes it does not. Totally hating this! I WANT MY AERO THEME!!!

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  • GregJS
    GregJS


    The same thing has happened to me.


    In addition to that my firewall has been disabled and I can't get that up and running either.


    I'm running Bitdefender Total Security.

  • Sorin G.
    Sorin G. ✭


    Hello,


     


    Please contact our support team via bitsy@bitdefender.com and provide them with the logs from the Bitdefender Support Tool.


    https://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html


     

  • LaurentR
    LaurentR


    Hi,


     


    I have the same issue. Any news on this topic ?


    Regards

  • Spunky Monkey
    Spunky Monkey ✭


    We are having the same issues. Is there a fix for this, yet?

  • Sorin G.
    Sorin G. ✭


    Hello,


     


    Well Greg's issue with the firewall was resolved by our support team , there was no mention about the Aero theme.


    I would advise you all to update your video card drivers to the latest available version. Also update your Windows and see if the issue persists afterwards.

  • Greywacke
    Greywacke


    After installing BitDefender and re-starting my desktop appearance has changed.  The colors on my taskbar are now gray rather than black; my "show desktop" icon is almost invisible, and the items on my "start" menu have been re-arraigned.  No changes in function but what else has been changed that I haven't seen?

  • LukAda
    LukAda


    On 23.03.2017 at 6:53 PM, ika298 said:



    I'm using WIndows 7. After I upgraded to Bitdefender 2017, my windows automatically changed to classic theme. And I cannot change to other theme since they are all disabled in my control panel. Sometimes after I restart my PC, it will return to Aero theme. sometimes it does not. Totally hating this! I WANT MY AERO THEME!!!



    I have exactly the same problem with AERO. Please solve this problem.

  • Sorin G.
    Sorin G. ✭


    Hello,


     


    I was finally able to reproduce this issue, after numerous tries.


    Our devs have been informed and they are working on a fix.


    Thank you for all for your time.

  • JOE WONG
    JOE WONG


    Try the following link.


    https://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-could-not-connect-to-the-system-event/e8de1ee3-159f-4dae-9e9e-9a648cd85478

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